We accept returns of defective and non-defective new merchandise and we accept exchanges. A request must be made within 30 calendar days after delivery. A non-defective item, including a change-of-mind or preference return, must be new, unused and in its original condition. Defective, damaged, incorrect, missing or materially misdescribed items may also be reviewed without limiting rights that cannot lawfully be excluded.
Request and mailed return
Email ulojatut691@gmail.com with the order number, checkout email and reason; include photos or video for an item problem. Wait for approval and the confirmed return address and instructions before mailing anything. A free prepaid return label is included in the package for an eligible approved return; contact us if it is missing. We charge no restocking fee. Exchanges depend on review and available stock.
Refund timing
After approval, we process and initiate the refund to the original payment method within 10 days. A bank, card issuer or payment provider may need additional time to post the credit.